Privacy Policy
Last Updated: January 2026
This Privacy Policy describes how Adopt Your Olive (hereinafter “we”, “us”, or “our”) collects, uses, protects, and shares your personal data when you visit or make a purchase from adoptyourolive.com. We operate in compliance with the EU General Data Protection Regulation (GDPR), the UK GDPR, and the Swiss Federal Act on Data Protection (FADP).
1. Data Controller
The Data Controller responsible for your personal information is:
Adopt Your Olive di Michele Ezio de Sinno
Via Morgagni, 84 - 71016 San Severo (FG), Italy
VAT ID: 04563000712
Email: info@adoptyourolive.com
2. Types of Data Collected
We collect different categories of data to provide our services:
A. Data provided voluntarily by you
- Adoption & Purchase Forms: First name, last name, email address, full shipping address, and personalization data (e.g., the name to be printed on the certificate/label and gift messages).
- Corporate & Wedding Request Form: Name, email address, event details (date, type of event), estimated quantities, and specific requests entered in the message field.
- Contact Form: Name, email address, and the content of your inquiry.
- Newsletter: Email address (collected only with your explicit consent).
B. Transaction Data
We do not collect or store your full credit card details. Transactions are securely processed by our payment provider (Stripe), which only shares with us the payment status and billing details necessary for invoicing.
C. Automated Data (Usage & Cookies)
- Technical Data: IP address (anonymized), browser type, operating system, and interaction data.
- Cookies: As described in our Cookie Policy.
3. Purpose and Legal Basis
We process your data for the following purposes:
| Purpose | Legal Basis (Why we do it) |
|---|---|
| Order Fulfillment: Processing payments, creating custom products (including Wedding Favors), and shipping your order. | Performance of Contract (Necessary to fulfill the service you purchased). |
| Customer Support & Quotes: Replying to your requests sent via Contact or Corporate forms. | Pre-contractual measures (Steps taken at your request before entering into a contract). |
| Service Updates: Sending photos of your tree and news from the grove. | Performance of Contract (Part of the adoption experience). |
| Newsletter Marketing: Sending offers and recipes via email (Resend). | Explicit Consent (You opted in). |
| Advertising (Pixels): Using Meta/TikTok pixels to show you relevant ads and measure campaign success. | Explicit Consent (via Cookie Banner). |
| Legal Compliance: Invoicing and tax records. | Legal Obligation. |
4. Data Sharing (Processors)
We do not sell your data. We share it only with essential service providers acting as Data Processors:
- Stripe: Payment processing and fraud prevention.
- Netlify: Website hosting and secure form submission handling.
- Resend: Delivery of transactional emails (receipts) and newsletters.
- Internal Management Systems: We use secure cloud storage (Google Workspace) to organize orders and manage the production of personalized labels.
- Logistics Partners: Couriers (e.g., UPS, Poste Italiane) for delivery.
- Analytics & Ads: Google (Analytics), Meta, and TikTok (Pixels), only if you have consented.
5. International Transfers
Some providers (e.g., Stripe, Netlify, Resend, Google) operate infrastructure in the USA. We ensure data transfers comply with GDPR via the EU-US Data Privacy Framework or Standard Contractual Clauses (SCC).
6. Data Retention
We retain your data only as long as necessary:
- Order & Billing Data: 10 years (Required by Italian tax law).
- Marketing Data: Until you unsubscribe/withdraw consent.
- Contact/Quote Requests: 24 months from the last interaction.
7. Security Measures
We adopt appropriate technical and organizational security measures to protect your data, including:
- Use of the HTTPS protocol for encrypted browsing.
- Encryption of data in transit and at rest where applicable.
- Restrictive access policies (only authorized personnel can access order data).
- Data protection agreements (DPA) with all our third-party providers.
8. Your Rights
Under applicable law (GDPR), you have the right to:
- Access your personal data held by us.
- Rectify inaccurate or incomplete data.
- Erase your data ("Right to be forgotten"), subject to legal retention obligations.
- Restrict the processing of your data in certain circumstances.
- Object to processing based on legitimate interest or direct marketing.
- Data Portability: Request a copy of the data you provided to us.
- Withdraw Consent at any time (e.g., for newsletters or cookies), without affecting the lawfulness of processing before the withdrawal.
You can exercise your rights by writing to info@adoptyourolive.com. If you believe your rights have been violated, you have the right to lodge a complaint with the competent supervisory authority (in Italy: Garante per la Protezione dei Dati Personali).
9. Cookie Policy
For detailed information on the use of cookies and how to manage your preferences, please visit our Cookie Policy.
10. Changes to this Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
11. Contact Us
For any questions regarding this policy or your privacy, please contact the Data Controller:
Adopt Your Olive di Michele Ezio de Sinno
Registered Office: Via Morgagni, 84 - 71016 San Severo (FG), Italy
VAT ID: 04563000712
Email: info@adoptyourolive.com